Want weekend plans?
One of the best issues to do across the metropolis, delivered to your inbox.
How JetBlue ranked among America’s best airlines for 2023
Journey
The service scored excessive in cabin options and low in timeliness.
JetBlue clients in 2022 loved the most important financial system seats within the U.S., however confronted delays and cancellations, in line with The Factors Man.
-
Vacationers can get $59 one-way fares on Southwest for a restricted time
JetBlue, Logan Worldwide Airport‘s largest service, ranked No. 7 on the journey web site’s annual listing of one of the best airways within the U.S., the identical place as final yr. For the fifth yr in a row, the positioning named Delta Air Traces one of the best airline in America.
The location examined the next elements to find out the rating: reliability (30%), expertise (25%), loyalty (25%), and prices and attain (20%), utilizing airline information from Jan. 1, 2022 by way of Dec. 31, 2022.
JetBlue scored 47.68 out of 100 (down from 49.51 final yr), whereas bottom-scoring Frontier scored 27.74 and top-scoring Delta scored 66.31 out of 100.
As a complete, airways did a worse job in 2022 than in 2021, in line with the positioning, with most airways producing decrease scores than the earlier yr (aside from Spirit, United, American, and Alaska) and buyer complaints growing from 3.14 complaints per 100,000 passengers to five.89 per 100,000 — a bounce of 87.6% yr over yr.
JetBlue shined within the expertise class, notably in cabin options.
“As soon as once more, JetBlue was the highest airline for cabin options, with complimentary Wi-Fi throughout its whole fleet plus seatback TVs and the most important financial system seats within the U.S.,” wrote the positioning.
JetBlue’s lowest performing areas have been timeliness (how continuously a flight on the airline was delayed), cancellations (how continuously a flight on the airline was canceled), and the dealing with of wheelchairs and scooters (how continuously an airline mishandled a mobility system).
Southwest dropped from second place to fifth place, largely because of the airline’s vacation meltdown final yr, in line with the positioning.
A latest report by the US PIRG Schooling Fund stated JetBlue had among the many worst grievance ratios in 2022.
