Puratos optimizes employee and customer experience with OutSystems


Puratos, a global participant within the meals business, improves its buyer and worker expertise with OutSystems’ high-performance low-code platform. This not solely permits for the fast and focused improvement of recent enterprise purposes, but in addition streamlines integration with current ERP, CRM and content material administration techniques. On this approach, Puratos realizes a versatile but sturdy IT setting that facilitates workers in optimizing the shopper expertise.

Puratos is a Belgian household enterprise that’s energetic worldwide within the meals business. It gives a variety of superior providers and substances to bakers, pastry cooks and chocolatiers, amongst others. Availability and provide of uncooked supplies are a relentless level of consideration and it is usually important that workers can rapidly share info and transactions with clients or companions within the chain. That’s precisely the place OutSystems’ low-code improvement platform turns out to be useful.

Take away technical limitations

Gerasimos KouloumpisGroup ICT Digital Architects Supervisor en Buyer Expertise Purposes Supervisor bij Puratos: “With the OutSystems improvement platform, we’re lowering the technical constraints so we are able to concentrate on what issues to the enterprise. That is the case for purposes constructed totally in OutSystems, but in addition for options the place OutSystems integrates with current purposes in our advanced enterprise panorama.”

Intuitive and accessible

The outcome, for instance, is that Puratos is now capable of rapidly create a Proof of Idea of a sure performance or software and validate enterprise concepts. Think about, for instance, personalization options within the bakery. Or consider an software to decide on different substances to make your personal bread. “Inside just a few weeks there can be a workable outcome and an software can be utilized. Developed, examined and validated. The enterprise customers are amazed what IT can ship, so quick and so superior. That is partly because of the intuitive and accessible nature of the OutSystems improvement platform,” says Kouloumpis.

As well as, OutSystems is a central component of the myPuratos software that gives digital interactions for hundreds of Puratos clients in additional than twenty international locations.

Rapidly validate and notice improvements

“OutSystems is proud to play an essential function in modernizing and future-proofing Puratos’ IT setting,” say Eddie Aerts from OutSystems. “Via our collaboration, we see that Puratos is just not hampered by a inflexible IT setting. Improvements are rapidly validated and realized. Clients are more and more receiving a personalised method and customised service, as a result of workers can fall again on purposes that add worth. With this, Puratos is taking a giant step on the subject of worker and buyer expertise to finally additional develop its main place within the meals business.”


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