The spokesperson doesn’t wish to say what number of vacationers have been duped. Transavia plane have 189 seats accessible per flight. “We attempt to put as many individuals as doable on a flight with employed plane.” Vacationers are compensated by means of European guidelines, he studies. In line with these guidelines, vacationers can get their ticket prices again if a substitute flight isn’t doable.
Transavia has been scuffling with what the spokesman calls “fleet challenges” since this month. “Every single day we test whether or not we are able to get the flights round or not,” he says. Some planes are damaged and ready for brand spanking new elements. For instance, a Boeing 737 suffered lightning injury and one other plane was hit by a automobile. Three ex-Blue Air Boeing 737s leased by means of Air Lease Company can not but be deployed as a result of the Human Atmosphere and Transport Inspectorate has not but issued any permits. This has to do with the paperwork of the plane, which isn’t but so as.
Plane and crew are additionally employed on an advert hoc foundation by means of different channels. As a result of scarcity of plane, Transavia determined to cancel 5 p.c of flights in April and Could. The spokesman didn’t say how lengthy the issues will final. That relies upon, amongst different issues, on when new elements are delivered. “We wish to assist clients as finest as doable and are doing the whole lot we are able to to work on an answer,” he studies.
