There was a scarcity of workers at Schiphol for a while now. This creates queues that typically lengthen exterior the departure halls. Nonetheless, Carsouw sees that the variety of safety officers who come to work at Schiphol is growing, though the inflow just isn’t as quick as hoped. “The outflow has not accelerated, the influx has not slowed down after the additional surcharge of 5.25 euros per hour has been eliminated. That implies that cash doesn’t resolve every part.”
Criticisms
To search out out what is required to draw extra safety officers, the airport entered into discussions with the division and safety firms. Along with wage, two different criticisms emerged from this.
For instance, in response to Carsouw, safety guards skilled a excessive workload as a result of work schedules, together with irregular shifts. Safety guards additionally wanted an area the place they may calm down throughout breaks. Schiphol has already began work on each factors, the monetary director studies.
FNV beforehand reported that safety guards had been searching for work elsewhere as of September as a result of disappearance of the summer time allowance. In accordance with FNV marketing campaign supervisor at Schiphol Joost van Doesburg, the outflow amongst safety officers was excessive.
Cancel
To handle the crowds within the departure halls, the airport referred to as on airways to cancel flights. Additionally final week, after which Schiphol supplied the airways a compensation of 350 euros per canceled passenger.
In accordance with Carsouw, because of this a number of thousand fewer passengers per week come to the airport. “Some airways indicated that they understood the issue. As a result of it was a final minute request, we thought a compensation was acceptable,” explains Carsouw. However there have been additionally airways for whom the request was not operationally possible. Carsouw totally understands this. “The capability needed to be launched that week. That value cash, however we did effectively collectively.”
