Vacationers who incurred prices between August 12 and October 31 as a consequence of lacking their flight as a consequence of a protracted queue at safety management can submit a compensation request to the airport till November 30.
Prices that fall beneath the compensation scheme embrace prices for rebooking a flight or for a substitute flight, various transport or extra journey prices incurred to journey once more to Schiphol or one other airport.
Investing in measures
As a result of vacationers had nowhere to go for these prices and had been in peril of falling between two stools, Schiphol introduced a compensation scheme this summer season. Schiphol says it feels answerable for this group of vacationers and has due to this fact made this association.
Earlier immediately, the airport introduced that the autumn break had gone easily. The common ready time at safety was 14 minutes. Within the coming interval, Schiphol will proceed to try to enhance the scenario on the airport. For instance, the airport is investing 100 million euros in measures to assist safety firms, amongst different issues, in fixing employees shortages.
Vacationers who want to submit a compensation request to Schiphol can fill within the type through Schiphol.nl/compensatie ship in. Schiphol will assess incoming requests primarily based on the circumstances which have been drawn up. Vacationers who’ve already submitted a compensation request to Schiphol shouldn’t have to do it once more.
