NS reports data breach among participants in customer satisfaction surveys – Computer – News

Individuals in NS buyer satisfaction surveys are ‘probably’ victims of an information breach. Names, phone numbers and e-mail addresses have been stolen. The NS is subsequently informing about 780,000 clients ‘as a precaution’.

“Relying on the survey wherein the client has participated, this will embrace private knowledge equivalent to identify, e-mail deal with and phone quantity”, writes the NS. Monetary knowledge and passwords haven’t been stolen. The corporate has reported the info breach to the Dutch Information Safety Authority.

The leak didn’t happen on the NS itself, however at a provider of market analysis company Blauw. Blauw carried out the client satisfaction surveys on behalf of NS. Blue says that the info breach occurred with software program utilized by Blauw. Along with private knowledge, the hackers additionally stole solutions that clients gave to questions.

Blauw says he obtained a ‘written message’ on March 24 that an unauthorized individual had entry to the community of his software program provider. On March 27, that provider confirmed that knowledge had truly been stolen. Purchasers of Blauw have been knowledgeable. It’s not clear what number of purchasers there are apart from the NS. Blauw has additionally reported the leak to the AP.