Ziggo cannot say why it is transferring private subscriptions to business – IT Pro – News

2 points that I’ve encountered particularly (however definitely not completely…) in recent times:

1. My dad and mom have been transferring, utilized for KPN, obtained a switch bundle proper on time. I come into their new home, assist hook up.. hey there is no such thing as a ISRA level. Okay… KPN known as, “sure, it is simply within the meter cabinet”. Eh sure, I’m in entrance of the meter cabinet, there is no such thing as a ISRA level. “Sure, as a result of it’s on our drawing”. Eeehh dude… I am standing right here bodily… simply ship a mechanic. “That’s attainable. If the technician does see an ISRA level, the prices are for you”. Okay problem accepted. However what if there actually is not any ISRA level? “Oh, then the engineer can nonetheless pull the cable from the road into the home and we’ll organize that”. High-quality. 3 weeks later (!!!) that mechanic arrives, 2 hours after the agreed time, with out apologies or something. “Okay sir, present me the place the ISRA level is?” Eh sure .. that isn’t there .. “Sure, there ought to be in accordance with our drawing”. No, there IS NOT one and that is why you are right here to make it and pull the cable in from the road. !”.

Referred to as Ziggo, 2 days later every little thing linked and dealing.

2. I’ve had a enterprise switch from KPN Enterprise to Vodafone. KPN says discover interval is 2 months or one thing like that. High-quality. Neatly transferred after 2 months with quantity portability. Then KPN stored reporting that our change was imminent, however that they’re nonetheless ready for approval from Vodafone. Eeh sure… I am already calling Vodafone.. “No sir, that is not attainable in any respect, as a result of your quantity hasn’t been transferred from us but”. Eh sure, I actually see VODAFONE NL on my telephone… “No, that is not attainable, as a result of Vodafone would not know something but”. And the bill I obtained? “No sir, it’s actually not attainable that you have already got Vodafone, you’ll hear from us as quickly as we agree”. That was 5 years in the past and they’re nonetheless ready for Vodafone…..

Every person mess. And there are actually ridiculously many related points and sensible examples that I’ve skilled myself. You may provide you with lots for the Ok in KPN, however ‘Royal’ will not be one in every of them.