Solution on the way for crashing Extreme Portable SSDs from SanDisk


Western Digital has introduced a decision to ongoing complaints about sub-brand Excessive Moveable SSDs crashing.

Social media has been flooded with complaints about Western Digital’s moveable exterior drives, extra particularly SanDisk Excessive Moveable SSDs. The two and 4 TB variations would steadily crash and develop into unusable. Customers reported, amongst different issues, that information was immediately misplaced and that their Excessive Moveable SSD had develop into fully unreadable. A firmware replace ought to assist stop such harm.

Customers provisionally deduce from buyer experiences that these are exterior drives that had been produced after November of 2022. Western Digital itself has not given any indication about attainable manufacturing dates of the ‘unhealthy’ SSDs.

Excessive Moveable SSDs get firmware replace

Western Digital has apologized for the issues and emphasised that customers can at all times contact customer support. Western Digital is conscious of complaints from some prospects in regards to the 4TB model of SanDisk Excessive and/or Excessive Professional moveable SSDs (SDSSDE61-4T00 and SDSSDE81-4T00 respectively),” the corporate stated. ArsTechnica. “We’ve mounted the difficulty and can quickly publish a firmware replace on our web site. Prospects experiencing issues ought to contact our customer support for additional help.”

Putting: it isn’t clear whether or not Western Digital is intentionally not speaking in regards to the 2TB model of the exterior SSD. Though the producer provides a 5-year guarantee, a full refund has not but been communicated. Nonetheless, it might have been higher to maintain the picture harm inside limits.