Customer portal HVC Energie is temporarily inaccessible after cyber attack – Computer – News
Vitality provider and waste processor HVC has been confronted with a cyber assault. The corporate “suspects” that no buyer knowledge has been seen and shared, however doesn’t rule it out both. The HVC buyer portal is at present inaccessible as a result of cyber assault.
The cyber assault occurred on the weekend of Might 6 on the knowledge heart of the IT provider that HVC works with, writes the corporate on its website. It might be because of ‘a malfunction’ within the system the place the information of the vitality clients are saved, however no extra info is given. HVC claims that instant measures have been taken by constructing the shopper system on different servers through a backup. It’s at present not but potential for patrons to log in to Mijn HVC Energie, however it’s anticipated to be potential once more ‘quickly’, the corporate guarantees.
The affected IT provider continues to be conducting further investigations to achieve extra readability about what precisely occurred, says a spokesman for HVC towards the Noordhollands Dagblad. It should additionally change into clear whether or not no knowledge has actually been stolen. Ought to that show to be the case, it might concern full names, dates of beginning and ages, phone numbers, addresses and locations of residence, e-mail addresses, checking account numbers, consumption knowledge and bill quantities. Passwords aren’t included right here, as a result of HVC has positioned them with one other IT firm. The vitality provider does warn that clients could also be confronted with phishing messages or phone calls. A report has been made to the Dutch Information Safety Authority ‘simply to be on the protected facet’.
